Privacy Policy
Last updated: 19/06/2025
At SkillStack Ventures Pvt Ltd (“Skill Stack Hub”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, mobile applications, email communications, and other online services or events. By using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
- Contact Information: Name, email address, phone number, job title, mailing address.
- Account Data: Username, encrypted passwords, preferences, and profile information.
- Transaction Data: Purchase details and related billing information (excluding full payment instrument details).
- Learning Activity: Course enrollments, progress records, test results, and certifications.
- Communication History: Messages, queries, feedback, or support requests you send us.
- Device & Technical Data: Browser type, IP address, operating system, device type, and general location.
- Usage Data: Pages viewed, session duration, and interaction behavior across our digital platforms.
- We do not intentionally collect sensitive personal data unless required with your consent.
2. How We Use Your Information
- Create and manage your account on our learning platforms.
- Deliver course content, services, and certifications you have enrolled for.
- Process payments and maintain transaction records.
- Personalize your user experience with relevant recommendations.
- Communicate service updates, changes, and promotional content (if opted in).
- Respond to inquiries, support requests, or grievances.
- Monitor and improve our website, mobile apps, and content offerings.
- Prevent fraud, enforce terms of use, and meet legal or regulatory obligations.
- We do not sell your personal data.
3. Cookies and Tracking Technologies
- Maintain secure login sessions.
- Store your preferences.
- Understand how users interact with our services.
- Improve functionality and user experience.
- You may disable cookies via browser settings, but some features may be unavailable.
4. Information Sharing
- Internal teams and authorized service providers working on our behalf.
- Government or regulatory authorities when required by law.
- Other parties as per legal obligations or for the protection of our rights and users’ safety.
- All third-party access is governed by strict confidentiality agreements.
5. Data Retention
- We retain your data to provide services, meet legal, tax, or accounting requirements, and preserve transaction/course records.
- When no longer required, data is securely deleted or anonymized per applicable laws.
6. Your Rights
- Request access to personal data held about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal exceptions.
- Withdraw consent for marketing or data processing.
- Raise concerns about our privacy practices.
- Email us at info@skillstackhub.com (identity verification may be required).
7. Data Security
- Encrypted storage and secure transmission protocols.
- Restricted access based on operational necessity.
- Regular monitoring and system updates.
- Employee training and internal data policies.
- While we follow best practices, no method is 100% secure.
8. Children's Privacy
- Our services are intended for users aged 16 and above.
- We do not knowingly collect data from minors. If identified, it will be deleted.
9. Changes to This Policy
- We may revise this Privacy Policy to reflect service or legal changes.
- The latest version will be posted with the updated “Last Updated” date.
10. Contact Us
- Skill Stack Hub
- Email: info@skillstackhub.com
- Address: AltF Spaces, Plot No. A-100, Sector 58, Noida, Uttar Pradesh 201301, India
Need Help?
Reach out to us at support@skillstackhub.com
The goal of Skill Stack is to guarantee that everyone has the chance to prosper in a welcoming atmosphere that promotes equal chances for growth and development. At Skill Stack, we empower people through in-person, practical training conducted by professionals in the field.
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